Working Together Through Covid-19

Working Together Through Covid-19


Updated 5/19/2020.
Quattro Stone is continuing operations through the Covid-19 situation. We have implemented significant changes to our operations for the safety of our staff and customers.

Design & Shop From Home

Design & Shop From Home

Telephone, Email, Chat, and Sample Pick-Up: 8:30am-5:00pm Mon-Fri.

To help support customer while promoting safe social distancing Quattro Stone is offering a suite of “Digital Showroom” options to allow you to remotely interact with our showroom from the security of your home:

  • Contact Us: Telephone, email, and text
  • Interactive screen sharing: work through layouts and designs live on your computer
  • Sample Pick-ups: We can pre-pull samples, sanitize them, and package them for you to pick up at our door.
  • Live Agent Chat: Chat with our staff, upload pictures and plans, right from our website
  • Online Slab Gallery: View countertop slab images in our products gallery
    View Slabs
  • Visualizer: Visual your new countertop material in our our 3D Kitchen and Bath Visualizer
    View in 3D

Showroom Is Open

Showroom Available By Appointment

Our showroom is currently open to the public. Please do not visit our showroom if you have any symptoms of illness, have recently returned to Canada, or have been in the company of others showing symptoms of illness.

  • The showroom is currently restricted to 2 customer groups (ei you, your spouse, and your designer/builder would be one customer group). You may call ahead to reserve time in our showroom.
  • All customers will be asked to:
    • Maintain the required social distancing of 2m.
    • Sanitize hands (hand sanitizer available in our showroom).
    • Leave all touched samples on a table. Our staff will clean and restock all samples after your visit.
    • Masks are strongly recommended. Quattro Stone has complimentary masks for you to wear while in our showroom.
Quartz Countertop Sample displays in our Kamloops showroom
Quartz Countertop Sample displays in our Kamloops showroom

Showroom Hours: By appointment only.
Telephone, Email, and Sample Pick-Up: 8:30am-5:00pm Mon-Fri.

Our showroom is currently available by appointment only. If possible, try to use our digital services as listed above. Please do not visit our showroom if you have any symptoms of illness, have recently returned to Canada, or have been in the company of others showing symptoms of illness.   To reduce the risk of spreading Covid-19:

  • All customers will be asked to:
    • Wash their hands prior to touching samples
    • Leave all touched samples on a table. Our staff will clean and restock all samples after your visit.
    • Please maintain the required social distancing of 2m.
    • Please submit drawings and project details by email (sales@quattrostone.ca)

Working In Your Home

Installers are wearing protective masks during countertop installation

Our staff are now working under strict Covid-19 procedures while working in customer homes:

  • Staff will call your home prior to templating and installation to ensure your home is safe to visit.
  • Our measuring and installation staff:
    • will wear masks or respirators while in your home,
    • wear clean-room coveralls on each installation,
    • ensure all tools are disinfected prior to entering your home,
    • quarantine and disinfect all tools as they leave your home,
  • Installation trucks have now been upgraded to have their own water supply and hand washing stations
  • Re-usable drop sheets have been replaced with single use craft paper